FAQ

Are pets allowed?

In Alcossebre, one dog or cat up to 30 kg is accepted per apartment at Kione Playa Romana, Kione Anamar and Kione Las Margaritas.

In Andorra, one dog or cat up to 30kg per apartment is accepted in all complexes.

Pets are subject to a supplement of €7 per night in both Alcossebre and Andorra.

Are sheets and towels included?

Yes, sheets and bath towels are included in all apartments.

Is there Wi-Fi in the apartments?

In Alcossebre, all apartments are equipped with Wi-Fi.

In Andorra, there is also Wi-Fi in all apartments except Kione Sapporo.

Are the swimming pools open?

Yes, the water in the pools is suitable for swimming all year round. We also have a lifeguard service at Kione Playa Romana from June to September. There are NO swimming pools at Kione Las Margaritas and the complexes in Andorra.

Are there kitchen utensils in the apartments?

Yes, the apartments are equipped with all cooking and eating utensils, as well as a cleaning kit with cloth, sponge and washing-up liquid.

What is the difference between a superior and a standard apartment?

Superior apartments have been fully renovated.

Type of breakfast?

Breakfast is NOT a buffet, but a continental breakfast. It consists of a hot drink (coffee, milk, tea, etc.), fresh orange juice, a sandwich and a pastry.

We do not serve breakfast in Andorra.

Is there parking around the complex?

Yes, free outdoor parking is available around the complexes, although it can be difficult to find a parking space in high season. Private underground parking is available at Kione Playa Romana and Kione Las Margaritas for a supplement of €10/night (reservation required). At Kione Anamar, Kione Villamar, Kione Las Arenas, Kione Torresblancas and Kione Bellamar an on-site parking space is included in the price of the apartment.

In Andorra, we have private underground parking at Kione Paradis Blanc and Kione Deusol for a supplement of €10/night.

Do the apartments have air conditioning?

All apartments in Alcossebre have air conditioning in the dining room and ceiling fans in the bedrooms.

In Andorra, all apartments have heating.

Is there a lift?

In the complexes in Alcossebre, there are lifts in Kione Las Arenas, Kione Torresblancas and Kione Las Margaritas.

In Andorra, there is a lift in all the complexes except Kione Deusol.

Is there a washing machine?

In Alcossebre, there is a self-service laundry (€5 for washing and €3 for drying) at the Kione Playa Romana complex, which is open to all Kione Resorts clients. At Kione Villamar, there is a domestic washing machine in each apartment.

In Andorra, the apartments do not have a washing machine.